Our promise to you

The Simonds passenger promise

What you can expect when you travel with us. every time.

Nearly a century of taking people on holiday has taught us a thing or two about what matters. Here's what we promise:

  1. Door-to-door, where we can. If your pickup point isn't convenient, talk to us. many of our holidays include home collection.
  2. The driver you booked. Our drivers stay with the tour for the whole trip. You'll know them by name within the first hour.
  3. Hand-picked hotels. We've stayed in them. We know the manager. We don't use it twice if it's not up to scratch.
  4. Honest pricing. What we quote includes the lot. coach, hotel, breakfast, dinner, excursions. No drip fees.
  5. Looked after if something goes wrong. Every coach holiday is financially protected (insolvency cover underwritten by AXA Insurance UK plc) and we keep an out-of-hours number staffed for every trip.
  6. The right coach for the right trip. Long-distance? Full-spec touring coach with reclining seats and on-board WC. Short hop? A nimbler vehicle that can reach your village.