Terms & Conditions of Use
Use of Your Personal Details and Your Rights (under Data Protection Act 1998)
All your personal data is processed and stored as required by the Data Protection Act 1998. We hold your information securely on file; we take full responsibility for ensuring that proven security measures are used to protect your information By writing to The Data Manager, Simonds of Botesdale Ltd, Oak Drive, Diss, Norfolk, IP22 4GX, you may request a copy of all your information held on your file.
In making booking arrangements with other agencies for your accommodation, travel, meals, events, etc. we will only transmit the essential information needed for the booking.
We must bring to your attention that where the arrangements are being made outside the European Economic Area different laws apply in respect of protection of your personal data; some rules may be tighter or weaker than those of the EU. Should you wish to prevent your information being used outside the EU you must inform us at the time of making the booking: regrettably this will result in Simonds being unable to process the necessary holiday transactions. By completing the booking arrangements you are consenting to your personal information being passed to the relevant persons.
Please note that your information may also be supplied to credit checking companies, security agencies such as customs and immigration as required by local and international laws.
Keeping us Current - Updating Your Information
Cookies are small text files that are stored on your computer browser by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. By using the Simonds website you are agreeing to use Simonds' cookies.
There are two types of cookies we use. 'Session' cookies which only last until you close the browser; session cookies are not stored on your hard drive. 'Persistent' cookies are stored on your hard drive until they reach their expiry date or you remove them.
Links to Other Websites
Our Simonds website may contain hyperlinks to other websites operated by companies or organisations other than Simonds of Botesdale Ltd. These hyperlinks are provided in good faith in order to offer you further information. We must bring to your attention that Simonds has no control over these websites and is unable to accept responsibility for their contents.
If you have any other questions or require further information about the Simonds website, please call our Reservations Team on 01379 647 300. Please note - phone calls are recorded for training & quality purposes.
In order to keep you up to date with special offers, Gold Leaf Travel Club details, new and innovative holidays and tours, forthcoming events, etc. the company may contact you from time to time by telephone, e-mail or by letter.
In the event that you wish to opt out of receiving such information this can be done by providing the company with a simple instruction. By stating your full name, address and post code sent by telephone, e-mail or by letter to "Stop sending Marketing material', the company will remove your name from the list of recipients.,
Changes to this policy
Blog (Communication) Guidelines
Simonds is giving serious consideration to alternative ways of communicating with its customers, employees and suppliers. This may be Facebook, Twitter, a Company Blog, etc.