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01379 647 300

Latest News

Exciting Times!! Join us on a Coach Day Excursion


New Leaflet now available Link to leafletcheck for details or call 01379 647300 for your copy

4th May 2021


Local Bus Service Operation for May Bank Holiday Weekend


1st May 2021

10 Journey Tickets

Local Bus Service Operation over Easter Bank Holiday Weekend


29th March 2021

10 Journey Tickets

Some of our Local Bus Service customers will have unused ten journey tickets due to schools/businesses closing due to lockdown in January. Now things are starting to open up again and with schools reopening on 8th March we have extended the expiry date of any unused ten journey tickets issued after 1st Nov 2020 until 31st March 2021.
We look forward to seeing you all soon.

3rd March 2021


IP22 Diss & Roydon Covid surge testing

As many of you will be aware Simonds head office and operating base is in the post code IP22, we are therefore in the area for surge testing for Covid 19.
We are not anticipating any disruption to levels of services (Local Bus Services and home to school transport) but should this happen we will advise you via our website and social media, please check daily for updates and thank you for your continued support.

21st February 2021

9th February 2021

We are trying to operate all Local Bus service routes today. Some outlaying villages might not be served due to impassable roads. With the icy conditions buses will be travelling slower and might not arrive at your stop at the scheduled time.

Please look on social media or give us a ring for up to date information (01379 647300)


SNOW DAY 8th February 2021 Local Bus Operations

Update 07.15

Having sent out all services today we have found conditions too dangerous to operate therefore ALL Local Bus and Schools services will not

operate today. We apoligise for any inconvenience caused and look forward to seeing you again in the near future.

07.15 8th Feb 2021


At the present time we are operating all services 110/112/113/114 Diss - Ipswich, 2 Diss - Norwich, 337/338/304 Diss - Bury St Eds

and 581 Diss - Harleston - Beccles but due to some blocked roads all remote villages might not be served. Also please bear with us whilst waiting

at your stop as buses are travelling a lot slower and might not arrive on time. Please ring us for for more up to date details. (01379 647300)

06.30 8th Feb 2021

Local Bus Services

Due to the present COVID-19 Lock down the following services have been suspended from 1st February 2021 until further notice.

FR552 Metfield - Framlingham Thomas Mills High School

EE310 Palgrave/Botesdale - Eye Hartismere High School

Critical worker and vulnerable students on the above services will continue to be transported to and from school

28th January 2021

Holdall Card Users

Due to the removal of County Council funding Simonds “CountyLink” will cease to accept the e.purse Holdall smartcard early in the New Year.

Customers can continue to use their Holdall smartcard up until the 31st January 2021, after this date any funds still on the card cannot be used in exchange for travel on Simonds CountryLink bus services. We would encourage Holdall smartcard customers to run their balances down with immediate effect to ensure no monies are lost.

Customers can continue to use most forms of credit/debit card to pay for travel using our newly installed contactless ticket machines. We are sorry for any inconvenience this might cause.

23rd December 2020

Office and Garage opening hours over Christmas and New Year

Our Office & Garage will close at 12:00noon on Thursday 24th December 2020 and will reopen at 08:30am on Monday 4th January 2021.
Should you need to contact us during this period (emergencies only) please call 07780605202.
We wish you all a very Merry Christmas and a Happy New Year.

22nd December 2020

Local Bus Service Operation over Christmas and New Year


9th December 2020

Temporary Shuttle Service - Claydon - Ipswich Service 113/114

Operating between Ipswich & Claydon due to road closure for resurfacing from Wed 09/12/2020 to Fri 11/12/2020

No temporary Timetable on Saturday 12/12/2020 although road could still be closed

Operated on behalf of Suffolk County Council

For further information please call us on 01379 647300 or email



8th December 2020

Contactless Payments

Simonds Countrylink are delighted to announce the arrival of a new and improved ticketing system on its local bus service network.
From Monday 30th November 2020, all our customers will be able to use contactless payment methods to buy any type of ticket. The system also supports payment by phone and watch.
The new technology will speed the entry of passengers with a faster transaction capability as well as further enhancing the already excellent Covid security for both our loyal passengers and our valued drivers.
This upgrade has been made possible with a grant obtained from the New Anglia Local Enterprise Partnership.


30th November 2020


Further to Saturday nights announcement, our office and garage are open as normal.
All local bus services are currently running to timetable.
We will notify you should there be any changes.


2nd November 2020


Service Disruption - Emergency Road Closure

Due to an emergency road closure in Lowgate Street, Eye we are experiencing severe disruption to services 112/113/114 (Diss – Ipswich).
We expect delays of up to 20 – 30 mins.
The road is planned to be closed until 16th October.
We ask our passengers to please bear with us, should you require further information please do not hesitate to contact us.


14th October 2020


Time table  Information hot off the press!!


Services 1 & 2 will revert back to normal timetable from 1st September 2020

This means all our local bus services will be running normal published timetable from this date.

We look forward to welcoming you back to public transport.....

Please click here to view the timetables

21st August 2020


Latest Timetable information Update


We are pleased to announce we are reverting back to pre COVID normal service on routes 110/112/113/114

Diss- Eye - Ipswich

Commenencing Monday 17th August 2020

Operating Non-school day timetable until September when schools reopen

We look forward to seeing you all soon!

12th August 2020



New Local Bus Service

Route 37A Sat only

We are pleased to advise commencing Saturday 1st August 2020 we will be  operating a new local bus service, starting at Diss 09.50 via Bressingham, the Lophams, East Harling 10.15, the Buckenhams, Bunwell, Mulbarton and into Norwich (via Asda Hall Road) arriving Castle Meadow at 11.40.

The return journey commences at 14.15. As with all our local bus services they are available to all the general public with National Concessionary Passes being accepted.

We look forward to welcoming you on board this joint venture with Norfolk County Council.

Please see our timetable section for full listing of villages served and times   Diss - East Harling - Norwich Timetable


Please note: Monday - Friday operation of East Harling - Norwich local bus service is operated by Coach Services of Thetford


24th July 2020


MOT extensions ending on 1st August 2020


The MOT extension issued by DVSA due to Covid-19 is ending on 1st August and we would'nt want you getting caught out!

Book your MOT with us, we can take payments over the telephone or contactless card and you can even drop off and collect your vehicle to minimise personal contact.

Local  collection & delivery service subject to availability. Class 4 (car) MOT's from £39.95 {conditions apply}
Ring us today to reserve your space............


Added 2/7/2020

Latest Timetable Changes


We are reverting back to normal service on the following routes

581 Diss - Harleston - Bungay - Beccles

304/337/338 Diss/Garboldisham - Stanton - Ixworth - Bury St Eds

Commencing Wednesday 1st July 2020


Operating Non School Day Pre Covid-19 timetables until schools return in September


Added 28.06.2020



Paying your fare on Local Bus Services operated by Simonds


Unfortuately we are unable to take contactless payments for your fare when you travel with us on any local bus service.

We would ask that you use either "Holdall" card payments or if paying via cash please tender the exact fare to assist our drivers and control the spread of COVID-19.

Thank you for your assistance in these difficult times.


Added 25.06.2020



COVID - 19 Update

Travelling on a Coach or Bus


The Government has announced new guidelines when you travel on a Coach or Bus from Monday 15th June 2020.

From this date whilst you are onboard any Coach or Bus you will be required to wear a face covering or mask, this is to help control the spread of the virus to others. Please help our drivers and your fellow passengers by complying with this practical safety measure.


Added 10/06/2020


Coach Holiday & Day Excursion Update


Due to the present COVID-19 situation we have taken the decision to cancel all Coach Holidays and Day Excursions until the end of June 2020.

I know this will be a big disappointment to many of our regular customers but your safety is paramount. We want to get back to doing what we do best but present Goverment advice on social distancing makes these types of tours difficult to operate.

If you have made a booking with us in the above period we will be contacting you shortly to advise of the options available to you. Please bear with us as we have limited staff in at the moment.

Some good news on the coach holiday front is that we have managed to secure bookings for repeats of the English Riviera & Exploring the Isle of Wight for June 2021 (see website listings for details) which we will not be able to operate.

As the RHS Tatton Park Flower Show has been cancelled for 2020 we have also moved our tour to July 2021 (Details to follow).

We also have new dates on the web site for RHS Hampton Court & Hyde Hall Flower Shows as these have been moved into September 2020 

Whilst we have been in lockdown we have been beavering away planning for our 2021 Coach holiday programme, although there will be some tours moved from 2020 there will also be a selection of fresh and exciting destinations for customers new and old. We look forward to welcoming you all in the near future, in the meantime please look after yourselves and keep safe.


Martyn Simonds

Managing Director

Added 19/05/2020






Simonds Garage Services Update

Simonds Garage Services remain open and continue to provide its customers old and new with MOT’s servicing and repairs for all types of vehicles.

However due to Government guidelines DVSA have suspended HGV MOT testing so therefore we cannot offer this service at this present time.

Just call us on 01379 647300 for advice or to make an appointment. Were here to help!

Added 30/04/2020

Coach Holiday and Day Excursion update

Following the outbreak of the coronavirus (COVID-19) we, like all companies, are following the advice of the UK Government and complying with the guidelines to ensure the safety of our staff and our customers. With the suspension of all non-essential travel in the UK and abroad all our day excursions and tours planned up until the end of May 2020 have been either cancelled or postponed. We really appreciate the disappointment our customers have experienced because of this and we are looking forward to welcoming all our customers back when the country and our lives return to normal.

During these unprecedented times and this extended ‘lockdown’ period unfortunately our holiday and excursion department remains closed. We have a limited number of staff working in the office and they are dealing with our customers concerns on a daily basis. Any calls and/or enquiries are being dealt with in strict order of being received. For any customer that has been affected due to cancellations this means we might not get back to you by return but please be assured we are working our way through the amendments and any refund requests. We would like to reassure all our customers who have excursions or holidays with us (whether past or future bookings) that at this present time their money is being ‘held in credit’ and they will not lose their deposits or balances.

We understand you frustration and disappointment and we really appreciate your patience at this difficult time. We thank you for travelling with us in the past and we look forward to welcoming you on board for day excursions or tours very soon.

Please take care of yourself; keep safe and well.

Martyn S Simonds
Managing Director

Added 24/04/2020

Simonds Holiday

Something to look forward to....

We have managed to reschedule our Easter Chocolate Box Cotswolds tour to a new date of 2nd October 2020, those people already booked will be transferred and we still have space available to whisk you away for 4 days to this beautiful part of the UK. All details contained in our 2020 brochure (page 12) remain the same and you can contact us on 01379 647300 or click here.

Added 20/04/2020

Local Bus Service

Easter Local Bus Service Times

Added 07/04/2020

Emergency Timetables

Our emergency timetables can be found here

Thank you,

Simonds Management Team

Added 04/04/2020

Emergency Timetables on all services

We would like to thank those key workers who have contacted us advising of their traveling requirements. At the present time we are reconstructing our local bus service timetables accommodating these requests as much as possible.

We will have our Emergency timetables for all services available over the weekend, these will come into operation on 8th April 2020.

Thank you,

Simonds Management Team

Added 03/04/2020

Covid-19 Support for Key Workers

If you work for the NHS or are deemed to be a ‘key worker’ providing essential services in line with current government guidelines and rely on local bus services operated by Simonds Countrylink please contact us as soon as possible with details of the service you use - number of days you use the service, pick up times, pick up point and destination. You can do this by:

Email –

Twitter or Facebook - Accounts at the top and bottom of page.

If you do not have access to any of the above then call 01379 647 300.

Thank you,

Simonds Management Team

Added 26/03/2020

Simonds Garage Services Coronavirus Update


Simonds Garage Services remains open to provide you with a friendly trustworthy garage for all your vehicle requirements, with highly experienced vehicle engineers within a state-of-the-art facility you can rest assure knowing you and your vehicle are in very capable hands.

We wanted to keep you informed about additional control measures we have adopted to support our garage customers during this difficult time.

Our staff continue to be stringent around hygiene and cleaning regimes including thorough, frequent hand washing. We have also introduced hourly sanitising throughout our premises and strictly follow social distancing advice.

To help minimise the spread of the virus, we are following the latest Government recommendations and asking any staff member with flu-like symptoms to self-isolate for 7 days or those who have been in close personal contact with someone who has contracted the virus to self-isolate for 14 days.

We are restricting access to our reception area and where possible we encourage a no contact policy; vehicles can be left and any keys or documentation can be placed in a secure location.

All vehicles being dropped off or handed over will receive basic sanitising in key touch areas such as the steering wheel, handbrake and gear stick.

If your vehicle requires an MOT Test, Service or Repair we can also provide a Collection and delivery Service (subject to availability and distance from Diss).

If you need assistance during this difficult time, please call 01379 647300 to speak to a member of the team or alternatively you can email

Added 23/03/2020

Concession Passes

From today there is no time restrictions on the use of concession passes across our local bus service until further notice.

Added 23/03/2020

Office Opening Hours

From Monday 23rd March, the office will be open from 0900 to 1630 - Monday to Friday. The office will be closed on Saturdays until further notice.

Added 23/03/2020

Coach Holiday and Day Excursion update

We are sorry to inform you that following on from our news release of yesterday the situation in relation to our day excursions has changed and we will not be running the Mother’s Day excursion on Sunday 22nd March 2020.

Our Reservations team will be contacting customers over the next 24 hours to re arrange bookings and/or refunds.

Thank you for your understanding at this difficult time.

Simonds Management Team

Added 18/03/2020

Local Bus Service 114

We will not be picking up or dropping off at Suffolk One until Suffolk one reopens.

Added 18/03/2020

Coach Holiday and Day Excursion update

We know you are all concerned about bookings made with us in the foreseeable future and following government advice about non-essential travel we have decided to temporarily withdraw our Day Excursion and Coach Holidays programme from Monday 23rd March 2020. We will operate the Mother’s Day excursion on 22nd March 2020 as planned unless we advise otherwise.

Regretfully, we are therefore unable to operate our Coach Holidays and Day Excursions up to and including 30th April 2020. This date could be extended in the near future if as circumstances change.

Our reservations team are beavering away so please allow them to call you to rearrange your Coach Holiday or Day Excursion.

We ask all customers to please be patient and we will contact you as soon as possible.

Thank you for your understanding in such difficult and unprecedented times.

Simonds Management Team

Added 17/03/2020

Coronavirus Covid-19

Hello to all our Simonds customers. We just wanted to give you an update on our current situation with Covid-19.

Please be assured that we are taking this situation very seriously. The wellbeing of all of our customers and staff, whether Roswald House based or our drivers, is paramount. At present we are taking advice from Public Health England and The World Health Organisation. This is being reviewed on a daily basis.

Our office and garage facilities are currently open during normal hours (Monday – Friday 08:30am-17:30pm) and will remain so until we are advised otherwise. At the moment telephone calls and emails might be the safest way for you to contact us. For customers bringing their vehicles to us for MOT/service/repair please report to our reception in the normal way.

Like many other transport companies we have reviewed our in house cleaning policy with deeper cleans and surfaces within coaches/buses being sanitised regularly.

We ask all customers to respect the government guidelines regarding the spread of Coronavirus. Please do not travel or come to our offices if you are showing signs of a fever, a new and continuous cough, have come into contact with anyone confirmed to have Coronavirus, or have travelled outside the UK to any high risk areas within the last two weeks.

We are monitoring the situation closely and will inform all our customers if things change. But for the time being we are taking bookings in all areas as normal.

Please help us all to keep safe during this challenging time.

Thank you for your continued custom and support.

Simonds Management Team

Added 16/03/2020

Day Excursions

New 2020 day excursions being added daily, click here to book your day out.

Added 08/11/19

Social Media

Simonds have arrived on social media. Please follow the channels below to keep up to date on our local bus service, holidays & day excursions, garage services and general promotions.

Added 18/02/19